Well, sometimes this happens.... If your check is on the way but is overdue or maybe your Credit Card on file has expired... Our authentication system will sometimes put your account on hold.
What to do...
Just give our helpdesk a call. You can make a payment over the phone with a credit card or directly from your checking account.
If your payment is already on the way, just let one of our Member Services team know and they can do a courtesy reactivation for you and get you back online within minutes.
Call us! We are here to meet your needs 24 hours a day at 1.800.385.9000
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